Welcome to Crystal Claws! These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Our Services
Crystal Claws offers a variety of beauty and skincare services, including but not limited to:
- Nail care, including manicures and pedicures
- Cosmetic skin products and treatments
- Lash lifting and other lash services
- Professional makeup training
- Educational services for nail and skincare products
Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our services, you represent and warrant that you meet these eligibility requirements.
Booking and Appointments
- Booking: You can book appointments through our website, by phone, or in person. Please provide accurate and complete information when booking.
- Confirmation: Once your booking is complete, you will receive a confirmation email with the details of your appointment.
- Cancellation and Rescheduling: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid a cancellation fee. Failure to do so may result in a charge for the missed appointment.
- Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you, but your service may be shortened to avoid delaying the next client.
Payments
- Payment Methods: We accept major credit cards, debit cards, and cash. All payments must be made at the time of service.
- Pricing: Our prices for services and products are listed on our website and are subject to change without notice. The price at the time of booking will be honored.
- Refunds: Refunds are available for cancelled appointments if notified at least 24 hours in advance. No refunds will be provided for services already rendered. For products, we offer refunds or exchanges for defective items within 14 days of purchase.
User Conduct
We expect all users to behave respectfully and responsibly while using our services. By using our services, you agree to:
- Respect: Treat our staff and other clients with respect and courtesy.
- Safety: Follow all safety instructions provided by our staff during your service.
- Compliance: Comply with all applicable laws and regulations.
- Prohibited Conduct: Refrain from any behavior that is abusive, threatening, discriminatory, or otherwise inappropriate.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
Intellectual Property
All content on our website, including text, images, graphics, logos, and software, is the property of Crystal Claws or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
Disclaimers
- Service Quality: While we strive to provide high-quality services, results may vary. If you are not satisfied with your service, please let us know immediately so we can address your concerns.
- Availability: Our services are provided on an “as available” basis. We do not guarantee that our services will be uninterrupted or error-free.
- Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
Limitation of Liability
To the maximum extent permitted by law, Crystal Claws shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claim arising from the use of our services shall not exceed the amount you paid for the service.
Indemnification
You agree to indemnify, defend, and hold harmless Crystal Claws and its employees, contractors, and agents from any claims
